If you are looking after an ill, frail or disabled family member, partner or friend, then you are a carer.  The person you look after may be elderly, have a physical or mental health condition, a learning disability or a drug or alcohol dependency (diagnosed or undiagnosed).

People often don’t view themselves as carers, and as a result can miss out on the various rights, benefits and support which may help them in their role.

How can Swindon Carers Centre help?
We aim to work together to find the support that may make your caring role more manageable. When a carer first contacts us, we go through a registration process to make sure we’re the most appropriate place for you to come for support. Once we understand your needs, we can help in various ways:

    • Complete a Carers Assessment
    • Provide Information
    • Signpost to other relevant organisations
    • Give one-to-one support, including assistance in accessing services
    • Benefits advice
    • Access to breaks and complementary therapies
    • Training sessions and self-help groups
    • Emergency card scheme

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Our Carer Support Line is open from 10.00am to 3.30pm Monday to Friday on 01793 531133.

New carers can speak to our Registrations Carer Support Line Co-ordinator to register with us, and from there we can advise and signpost to other organisations and services which can support you in your caring role.  Carers already known and registered with us are able to access the Information and Advice Carer Support Line.

To access our Support Lines, please call our main office number of 01793 531133.

Carer Feedback
As part of our on-going work to provide carers with a quality service that reflects their needs, your feedback about our service is invaluable, this would be really appreciated as your feedback will help shape your services in the future. If you would like to complete our short feedback survey about the support you have received, click here.

 

“Swindon Carers Centre doesn’t tell you what to do - they tell you what your options are.  I don’t try to hide away now because SCC has given me confidence.”