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Coronavirus Joint Statement from Sanford House Voluntary Sector organisations

These are unprecedented times with our communities facing serious challenges.  Organisations based at Sanford House in Swindon want to support all the people we work with as best we can. We are working in partnership to share updates and reach and support as many people as we can across Swindon.

Citizens Advice Swindon 03444 994114 or advice@swindon.cabnet.org.uk

Citizens Advice Service Swindon is still providing advice over the telephone, but have suspended all drop-in sessions and face to face appointments as a precaution until further notice.

Swindon Carers Centre 01793 531133 or carers@swindoncarers.org.uk

All phone support is still available, but carer groups and activities have been cancelled for the foreseeable future.

SCC is also providing an informal IT technical support hotline (9am to 5pm) for registered carers through Avagio IT Services. They’re offering support with using social media and video to stay close to friends and family, staying safe and secure online, as well as setting up shopping services online.

Avagio can be contacted on 01249 470148 or emailing helpinghand@avagio.co.uk

Swindon & Gloucestershire Mind 01793 432031 or admin@sgmind.org.uk

Swindon & Gloucestershire MIND are still providing a variety of telephone support from their well-being teams across the service. However, face to face appointments or Mind Time sessions are currently unavailable.

Swindon Advocacy Movement 01793 542575 or info@swindonadvocacy.org.uk

Healthwatch Swindon 01793 497777 or info@healthwatchswindon.org.uk

Wiltshire Law Centre – 01793 486926 or info@wiltslawcentre.co.uk

Alzheimer’s Society – 01793 485404 or swindon@alzheimers.org.uk

Alzheimer’s Society have temporarily suspended all face to face and group services, but are replacing these with telephone support.

Royal Voluntary Service 01793 538398

Royal Voluntary Service (RVS) is still providing telephone support on 0330 555 0310 9am to 5pm Monday to Friday. All face to face community services have stopped, but are continuing to support the community with companionship telephone calls and by delivering essential food and medication.

Swindon Shopmobility – 01793 538398 or info@vas-swindon.org

The Swindon Shopmobility service (which is operated by Voluntary Action Swindon) is now closed until further notice.

If you think you can offer support to people in your local community please visit Voluntary Action Swindon’s website where you can access information about how this can be done via the Compassionate Swindon appeal.

Further updates (02/04/20)

Coram Voice – providing young people with advice and advocacy support during the Coronavirus outbreak by phone or video and other messaging apps. You can contact Always Heard, their advocacy helpline free on 0808 800 5792. The line is open as usual from Monday to Friday 9.30am–6pm and Saturday 10am–4pm.

CRUSE Bereavement Care is still providing telephone support on 01793 619933

Stroke Association – still providing support to people affected by stroke by phone and digital channels. The helpline number of 0303 3033 100 is open as usual, or you can email helpline@stroke.org.uk

TWIGS – TWIGS Community Gardens has temporarily closed to visitors and all activity sessions are suspended.

Olive Tree Café – currently closed until further notice

Thank you

Claire Newport, CEO, Citizens Advice Swindon

Susanna Jones, CEO, Swindon Carers Centre

Hazel Howe, CEO, Swindon and Gloucestershire Mind

Dawn Dixon, CEO, Swindon Advocacy Movement

Pam Webb, CEO, Voluntary Action Swindon

Carol Willis, Manager, Healthwatch Swindon

Linda Scott, Service Manager, Royal Voluntary Service

Richard Hazell, Senior Housing Solicitor, Wiltshire Law Centre

Marco Van-Tintelen, Services Manager, Alzheimer’s Society