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Emergency Card Scheme


What is the Emergency Card Scheme? 

The Emergency Card Scheme is, for any registered carers over 18. It is run jointly between Swindon Borough Council (SBC), Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group (BSW CCG) and Swindon Carers Centre (SCC), who administer the scheme.

Have you thought about what would happen if an emergency prevented you from carrying out your usual caring role? If you have a carers Emergency Card, plans can quickly be put into place to support the person you care for. With help from our dedicated scheme administrator at Swindon Carers Centre, you can develop your own robust comprehensive Emergency Card plan.   

The plan has information about you and the person you care for. You can specify what needs to happen if an emergency was to prevent you from carrying on with your caring responsibilities. This can include details of emergency contacts. 

This emergency plan will be completed with us and then shared and held securely online with Swindon Borough Council.  

You will be issued with a red card, similar to a credit card, which has a unique number linking to your emergency plan and the two telephone numbers giving you 24-hour support in an emergency.  

In an emergency, anyone finding the card can call the number on the card and quote your unique number. The call handlers would then ensure your emergency plan is put in place.

ECS
ECS

How do I join the Emergency Card Scheme? 

To request an Emergency Card Scheme application form, you must be registered with us first. 

If you are already registered, please contact Swindon Carers Centre and we will arrange for a form to be sent to you.

Filling out your form

You need to give us as much detailed information about the person you care for as possible.

If the person you care for has complex care needs, or you don’t have anyone who can be an emergency contact, don’t worry. Our scheme administrator can help you to develop an emergency plan to accommodate this. 

Once you’ve returned your form, the administrator will then contact you if any further supporting information is required.

NOTE: IT IS YOUR RESPONSIBILITY TO INFORM US OF ANY CHANGES TO YOUR EMERGENCY CARD PLAN. FAILURE TO DO SO MAY RESULT IN YOUR PLAN BEING VOID OR NOT BEING ACCURATE IN THE EVENT OF AN EMERGENCY