Meet the Team

Hannah joined Swindon Carers Centre as a trustee in 2016 and became Chair of Trustees shortly after. In Hannah’s day-to-day work she is an Occupational Psychologist with a specialism in recruitment, development and selection. In previous roles, she has worked as a Teacher in an independent school for children who experience Educational and Behavioural Difficulties.  In this role, Hannah had the opportunity to work with children and young people, many of whom presented caring challenges to their parents and others who were carers themselves of family members.  Hannah is passionate about supporting carers in the challenging role that they do and supporting the work of Swindon Carers Centre in engaging with carers of all ages to expand the reach of those we support locally and make a meaningful difference to their caring role.

As a trustee, Mubbisher provides advice and assistance as needed, particularly towards managing risk and GDPR. Mubbisher has, over the years, supported other voluntary organisations and charities. In addition, his past experience at various organisations allows him to utilise those skills to advise and support. Mubbisher works with Swindon Carers Centre as he has previously been a carer and understands the challenges of a carer. Mubbisher also wanted to support a local charity that could utilise his skills and experience. Values that drive him are honesty, integrity and doing the right thing in the right way. Mubbisher enjoys reading, watching documentaries, and mentoring young people with their challenges in life.

Chris has been volunteering with Swindon Carers Centre since 2016 and joined the Board in 2017, with a specialism in IT and systems.  He is mostly retired now, although still consulting in London regularly. Chris is also Chair of the Board of Trustees of the Kennet and Avon Canal Trust and an Independent Director of the Brunel SEN MAT.

Caroline has lived in Swindon since 1988 when she moved here to join Allied Dunbar that later became Zurich Financial Services and while working there, she qualified as a certified accountant. Caroline worked in the Finance and Corporate Pensions teams for a number of years but is now retired so wanted to volunteer her skills to help others. Joining Swindon Carers Centre as a Trustee and taking on the Treasurer role seemed like a brilliant opportunity to be involved in a charity that is doing great work in an area that Caroline feels is very important. When she is not involved in Swindon Carers Centre, Caroline enjoys painting, crafts, reading, and gardening.

Neil was delighted to be able to support Swindon Carers as a trustee having lived in Swindon for nearly all his life and following retirement from TE Connectivity after a long and rewarding career spanning over 47 years. Neil has worked in many roles covering product development, operations, and project management along with having the honour of being the Swindon site community ambassador for the company. The latter role enabled him to understand how companies can support and partner with local charities in support of the local community and also enabled him to build strong partnerships with several charities including Swindon Carers. Neil hopes to bring much of that knowledge to help SCC to continue doing the great work we are doing with supporting carers of all ages across Swindon and the surrounding areas. Away from charitable work, Neil likes to cycle and walk a lot whilst being an ardent Swindon football supporter.

Susanna has worked for Swindon Carers Centre since 2009, overseeing Communications and PR and working with the trustee board before becoming CEO in 2016.  Before joining SCC, she worked for a large commercial radio group as a News Editor and presenter and managed the training and development needs of more than 100 journalists across the country.  She has extensive governance experience and is currently a trustee of a community radio station in Bath.

Stuart is our Head of Service Delivery for the Adult and Older Carer Support Team and is part of the Senior Leadership Team. Stuart holds responsibility for the strategic leadership of operational aspects for our Adult and Older Carer Support Team whilst also working hard to raise awareness of carers rights across Swindon and between other professionals.

Stuart is our Safeguarding Lead for Adults with care and support needs.

Tina is our Deputy Service Delivery Manager and helps support the Adult and Older Carer Support Team along with Stuart. Tina supports the day to day operation whilst also working hard to raise awareness of carers rights across Swindon and between other professionals.

Tina is our Deputy Safeguarding Lead for Adults with care and support needs.

Amanda is one of our Adult Carer Support Practitioners within the Adult and Older Carer Support Team. Amanda speaks to many adult and older carers offering them information, advice, Carer Conversations (Care Act), and support.

Amanda can be contacted through our Adult Carer Support Services line on 01793 401090.

Katie is one of our Adult Carer Support Practitioners within the Adult and Older Carer Support Team. Katie speaks to many adult and older carers offering them information, advice, Carer Conversations (Care Act), and support.

Katie can be contacted through our Adult Carer Support Services line on 01793 401090.

Tanya is one of our Adult Carer Support Practitioners within the Adult and Older Carer Support Team. Tanya speaks to many adult and older carers offering them information, advice, Carer Conversations (Care Act), and support. Tanya is also an accredited LGBTQ+ Ally.

Tanya can be contacted through our Adult Carer Support Services line on 01793 401090.

Amy is one of our Adult Carer Support Practitioners within the Adult and Older Carer Support Team. Amy speaks to many adult and older carers offering them information, advice, Carer Conversations (Care Act), and support.

Amy can be contacted through our Adult Carer Support Services line on 01793 401090.

Adela is one of our Adult Carer Support Practitioners within the Adult and Older Carer Support Team. Amy speaks to many adult and older carers offering them information, advice, Carer Conversations (Care Act), and support.

Adela can be contacted through our Adult Carer Support Services line on 01793 401090.

Becky is our Carer Support Line Practitioner within the Adult and Older Carer Support Team and leads on handling all calls into our Carer Support Line. Becky speaks to many carers every day supporting them with queries and provides carers with information and advice. She signposts and refers carers to many other support services available for the carer and their dependant(s) in Swindon.

Becky can be contacted through our Adult Carer Support Services line on 01793 401090.

Sonya is our Carer Support Administrator within the Adult and Older Carer Support Team and manages registrations. Sonya will be the first person most of our adult and older carers will speak to ensuring they have an initial conversation and are referred to the correct services including signposting to many other support services available to carers/dependants, and informs carers of their rights. Sonya also leads on our bereavement process.

Sonya can be contacted through our Adult Carer Support Services line on 01793 401090.

Nick is our Emergency Card Scheme Administrator and speaks to many carers ensuring they have the right plans in place for their cared for in the event of an emergency to the carer, enabling their dependants to be looked after if the carer can’t. Nick also does a lot of emergency scheme awareness with external professionals.

Nick can be contacted through our Adult Carer Support Services line on 01793 401090.

Our Service Delivery Administrator supports with all administration across the Adult and Older Carer support team and the Parent and Young Carer support team including sending out our feedback forms, annual reviews, and adding new referrals onto our internal management system.

The Service Delivery Administrator can be contacted through our Adult Carer Support Services line on 01793 401090.

Freya is one of our Student Social Workers and supports the Adult and Older Carer Support Team. Freya speaks to many adult and older carers offering them information, advice, Carer Conversations (Care Act), and support.

Freya can be contacted through our Adult Carer Support Services line on 01793 401090.

Heather is our Events Manager for the Adult and Older Carer Events team. Heather manages the Adult Carer Groups and Activities service ensuring we offer a varied events calendar throughout the year for carers, which also includes events for parent carers.

Heather can be contacted through our Adult Carer Groups and Activities line on 01793 401095.

Zoe is our Events Coordinator for the Adult and Older Carer events team. Zoe helps to organise and coordinate a range many of our carer events across Swindon helping carers to have a break away from their usual caring responsibilities, meet other carers and connect, and learn new skills.

Zoe can be contacted through our Adult Carer Groups and Activities line on 01793 401095.

Leigh is our Events Coordinator for the Adult and Older Carer events team. Leigh helps to organise and coordinate a range many of our carer events across Swindon helping carers to have a break away from their usual caring responsibilities, meet other carers and connect, and learn new skills.

Leigh can be contacted through our Adult Carer Groups and Activities line on 01793 401095.

Sarah is our Events Coordinator for the Adult and Older Carer events team. Sarah helps to organise and coordinate a range many of our carer events across Swindon helping carers to have a break away from their usual caring responsibilities, meet other carers and connect, and learn new skills.

Sarah can be contacted through our Adult Carer Groups and Activities line on 01793 401095.

Sue is our Events Coordinator for the Adult and Older Carer events team. Sue helps to organise and coordinate a range many of our carer events across Swindon helping carers to have a break away from their usual caring responsibilities, meet other carers and connect, and learn new skills.

Sue can be contacted through our Adult Carer Groups and Activities line on 01793 401095.

Maggie is our Adult Carers Groups and Activities Volunteer and supports our Adult and Older Carer events team and carers at many of our groups.

Roger is our Events Volunteer and supports our Adult and Older Carer events team and carers at many of our groups.

Kelly is our Benefits Service Coordinator and speaks to many carers every day to provide a proactive service, giving specialist advice to carers on the availability of welfare benefits, income maximisation, and sources of financial help.

Kelly can be contacted through our Benefits Advice line on 01793 401093.

Debbie is our Head of Service Delivery for the Parent and Young Carer support team and is part of the Senior Leadership Team. Debbie holds responsibility for the strategic leadership of operational aspects for our Parent and Young Carer support and events teams whilst also working hard to raise awareness of carers rights across Swindon and between other professionals.

Debbie is our Safeguarding Lead for Children and Young People.

Andrea is our Deputy Service Delivery Manager and helps support the Parent and Young Carer support team along with Debbie. Andrea supports the day to day operation whilst also working hard to raise awareness of carers rights across Swindon and between other professionals.

Andrea is our Deputy Safeguarding Lead for Children and Young People.

Steve is one of our Support Practitioners within the Young Carer support team. Steve provides information, advice, and support to individual young carers offering practical and emotional support, and 1:1 support as appropriate, making referrals to appropriate services as needed. Steve also supports at our young carer groups and activities throughout the year.

Steve can be contacted through our Young Carer Support Services line on 01793 401090 or our Young Groups and Activities line on 01793 401095.

Claudia is one of our Support Practitioners within the Young Carer support team. Claudia provides information, advice, and support to individual young carers offering practical and emotional support, and 1:1 support as appropriate, making referrals to appropriate services as needed. Claudia also supports at our young carer groups and activities throughout the year.

Claudia can be contacted through our Young Carer Support Services line on 01793 401090 or our Young Groups and Activities line on 01793 401095.

Rachael is one of our Support Practitioners within the Young Carer support team. Rachael provides information, advice, and support to individual young carers offering practical and emotional support, and 1:1 support as appropriate, making referrals to appropriate services as needed. Rachael also supports at our young carer groups and activities throughout the year.

Rachael can be contacted through our Young Carer Support Services line on 01793 401090 or our Young Groups and Activities line on 01793 401095.

Ella is one of our Student Social Workers and supports the Young and Parent Carer Support Team. Ella provides information, advice, and support to individual young carers offering practical and emotional support, and 1:1 support as appropriate, making referrals to appropriate services as needed. Ella also supports at our young carer groups and activities throughout the year.

Ella can be contacted through our Young Carer Support Services line on 01793 401090 or our Young Groups and Activities line on 01793 401095.

Sophie is our Events Coordinator for the Young Carer team. Sophie plans and books term-time groups and holiday activities for the year, ensuring we offer a wide-variety of events for young carers to attend to allow them to have a break away from their usual caring responsibilities, meet other young carers, and make new friends.

Sophie can be contacted through our Young Groups and Activities line on 01793 401095.

Gary is our Young Carer Activities Volunteer and supports the Young Carer team and Young Carer at our holiday activities.

Shirley is our Young Carer Groups and Activities Volunteer and supports the Young Carer team at our term-time groups and holiday activities.

Peter is our Young Carers Activities Volunteer and supports the Young Carer team at our holiday activities.

Lorraine is one of our Support Practitioners within the Parent Carer support team. Lorraine offers practical and emotional support to parent carers, carries out assessments, helps them to access support and funding they may need, and signposts to many other support services available to carers in Swindon.

Lorraine can be contacted through our Parent Carer Support Services line on 01793 401094.

Isabel is one of our Support Practitioners within the Parent Carer support team. Isabel offers practical and emotional support to parent carers, carries out assessments, helps them to access support and funding they may need, and signposts to many other support services available to carers in Swindon.

Isabel can be contacted through our Parent Carer Support Services line on 01793 401094.

Holly is our Volunteer Administration Assistant and supports the Service Delivery team with day to day administration and reception duties.

Claire is our Head of Development and is part of the Senior Leadership Team. Claire leads on ensuring Carers’ Voice is prevalent throughout our service and informs health and social care developments more widely too. Claire also leads on our outreach, community engagement, and community fundraising, and supports to develop new business collaborations and partnerships.

Lauren is our Marketing and Communications Manager and leads Swindon Carers Centre in all aspects of marketing, media, and communications including the website, social media, newsletters, marketing materials, and more.

Jill is our Media and Communications Officer and supports Swindon Carers Centre in all aspects of marketing, media, and communications including the website, social media, newsletters, marketing materials, and more.

Monica is our Community Engagement Officer and leads on one of our key projects to significantly increase our reach to Asian unpaid carers of all ages. The project is part of a larger national programme called Making Carers Count led by the Carers Trust network.

Kiran is our Community Engagement Support Officer and supports the Community Engagement Officer on one of our key projects to significantly increase our reach to Asian unpaid carers of all ages. The project is part of a larger national programme called Making Carers Count led by the Carers Trust network.

Nicola is one of our Grants and Impact Officers. Nicola develops and grows our grant funded programmes and leads on overall grant management, monitoring reports, project evaluation, and communicating the impact of our work to support us to be a sustainable, efficient, and successful organisation.

Bronte Hague is our Head of Resources and is part of our Senior Leadership Team. Bronte holds responsibility for managing and developing the internal resources of our organisation in conjunction with the technically qualified employees and outsourced providers, ensuring that all services are effectively supported and quality assured.

Bronte is our Data Protection Officer (DPO).

Cathy is our Senior Resources Officer and is responsible for the day-to-day administration of the Human Resources (HR), leads on the organisation’s Health and Safety (H&S) functions, and general office functions.

Cathy is our Health & Safety Officer (HSO).

Sally is our Resources Assistant and supports the recruitment processes and induction of new staff and volunteers. Sally supports the Resources team with the day-to-day administration of the Human Resources (HR), Health and Safety (H&S), and general office functions, and supports with the continual data cleansing of the information we hold on our databases helping to ensure our data is up to date.

Jacky is our Finance Manager and holds responsibility for delivering the operational management and day to day functions of all aspects of finance across the organisation.

Sujata is our Finance Officer supports the day to day functions of all aspects of finance across the organisation.

Steve is out IT Support Volunteer and supports our team with all things IT, ensuring our website and internal systems run smoothly and securely.