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Swindon Safeguarding Partnership

For more information, go to the Swindon Safeguarding Partnership website.

Safeguarding Children and Young People


Safeguarding Children and Young People

Everyone has a responsibility for protecting and safeguarding children and vulnerable adults, not just the ‘professionals’. If you are concerned about a child, you should report your concerns immediately.


If a child is in immediate danger, or left alone, you should telephone the police by dialling 999.


If there is no obvious immediate danger, but you are still concerned about a child’s welfare and want to speak to someone for advice or information on this matter, you should telephone: Swindon MASH on 01793 466903 (during normal office hours which are 8.30am to 4.40pm Monday to Thursday, and 8.30am to 4.00pm Friday).  Alternatively, email MASH on swindonmash@swindon.gov.uk.


The Emergency Duty Service (EDS) is available outside of office hours on 01793 466900​​.


What is abuse?

Abuse is being mistreated or abused (sometimes referred to significant harm) and is often put into four categories, Physical, Emotional, Sexual and Neglect.


  • Physical Abuse is when an adult deliberately hurts a child such as hitting, shaking, throwing, poisoning, burning, drowning or suffocation.
  • Sexual Abuse could be where a child is made to take part in sexual activities or in the taking of rude photos.
  • Emotional Abuse could happen, for example, if a child is always being blamed for everything or told that they are stupid and made to feel unhappy.
  • Neglect is where a child is not being looked after properly, or not getting enough to eat or being left alone in dangerous situations.


Other types of abuse can include Child Exploitation, Female Genital Mutilation (FGM) and Online Abuse. 


For more information on types of abuse, please go to the NSPCC website.


Safeguarding Adults

Safeguarding Adults

The Care Act 2014 has placed Adult Safeguarding on a statutory footing and requires Local Safeguarding Adults’ Boards (LSAB) to be in place. The primary purpose of the Board is to protect Adults in need of care and support from abuse or neglect or the risk of it.


Safeguarding duties apply to:

  • an Adult who has needs for care and support, whether or not the authority is meeting any of those needs
  • an Adult who is experiencing, or is at risk of, abuse or neglect, and as a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.


If an Adult is in immediate danger, in need of medical attention or if a crime has been committed, contact the Emergency Services by telephoning 999.


If there is no obvious or immediate danger, but you are still concerned about an vulnerable Adult please contact:  The Safeguarding team, on 01793 463555 or E-mail: adultsafeguarding@swindon.gov.uk (during office hours – Monday to Friday inclusive, 8.30am to 5.00pm).


Outside of office hours, please contact The Emergency Duty Service (EDS) to report safeguarding concerns that require urgent action outside of normal working hours on 01793 436699.


What is abuse?


  • Physical Abuse is usually the use of force to cause pain and injury and signs might include burns, bruising, scratches, or accidents that cannot be explained.
  • Financial Abuse is when an adult is exploited for financial gain.
  • Sexual Abuse includes rape and sexual assault or sexual acts which the vulnerable adult has not or could not consent to or was pressurised or manipulated into.
  • Psychological or Emotional Abuse might be emotional abuse such as threats of harm or abandonment, enforced isolation, blaming or controlling behaviour, or verbal and racial insults.
  • Discriminatory Abuse includes any sort of abuse based on a vulnerable adult’s race, gender or impairment such as their mental or physical health.
  • Domestic Abuse includes psychological, physical, sexual, financial, emotional abuse; so called “honour” based violence.
  • Modern Slavery encompasses slavery, human trafficking, forced labour and domestic servitude.
  • Self-Neglect covers a wide range of behaviour, neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding.
  • Neglect or Acts of Omission includes things like repeated deprivation of help that a person needs which, if withdrawn, will cause them to suffer.
  • Organisational Abuse can include neglect and poor care practice within an institution or specific care setting such as a hospital or care home. This can also relate to care provided and received in one’s own home.

Swindon Carers Centre’s Policies

Safeguarding Adults Policy [SG1]

Safeguarding Children and Young People [SG2]

Easy Read Safeguarding Policy [SG3]